Accident & Incident Reporting

Clear records help care teams understand what happened, respond appropriately and prevent the same problems recurring. Build confidence in accident and incident reporting, from recording the facts and escalating concerns to using everyday incidents as opportunities for learning.

Work through the difference between observation, interpretation and opinion, and consider what makes a report useful to colleagues and managers. Reflect on how prompt reporting, clear follow-up and a supportive reporting culture can strengthen practice without turning the process into a blame exercise.

Who This Course Is For

Care workers, support workers, team leaders and managers responsible for recording or reviewing incidents.

Key Learning Outcomes

By completing this course, learners will be able to:

• Write factual, relevant incident records
• Identify when and how concerns should be escalated
• Identify opportunities to learn from incidents and improve practice
• Distinguish factual observations from assumptions and opinion

Flexible Delivery to Suit Your Organisation

Duration: Half day (3 contact hours, excluding breaks).

Practical, trainer-led learning uses discussion, relevant examples and activities to help your team connect the subject with everyday care. Contact us to arrange training at our Maidstone centre or discuss delivery at your organisation, including any learning or access needs.

Important Details

Certification

PRISM certificate of completion — non-regulated training

This is non-regulated PRISM training. Any Level 1, 2 or 3 label describes our course progression and is not an RQF qualification level.

Arranging Your Training

Closed group price: £375. A single half-day course is £375; a full day or two half-day sessions is £700. Contact us to discuss dates and group size.