Anger Management Awareness

Anger can be a response to frustration, unmet needs or difficult experiences. Explore how to recognise triggers, respond with constructive communication and help maintain respectful interactions, giving teams a more thoughtful way to understand and manage challenging situations.

Consider the effects of tone, language and the environment, as well as the importance of staff recognising their own emotional responses. Practical reflection focuses on reducing unnecessary confrontation, maintaining appropriate boundaries and knowing when further support or a different approach is needed.

Who This Course Is For

Care staff, support workers, supervisors and teams managing emotionally charged interactions.

Key Learning Outcomes

By completing this course, learners will be able to:

• Recognise triggers
• Describe approaches to constructive communication
• Describe approaches to managing emotional responses
• Reflect on how staff responses can influence the direction of an interaction

Flexible Delivery to Suit Your Organisation

Duration: Half day (3 contact hours, excluding breaks).

Practical, trainer-led learning uses discussion, relevant examples and activities to help your team connect the subject with everyday care. Contact us to arrange training at our Maidstone centre or discuss delivery at your organisation, including any learning or access needs.

Important Details

Certification

PRISM certificate of completion — non-regulated training

This is non-regulated PRISM training. Any Level 1, 2 or 3 label describes our course progression and is not an RQF qualification level.

Arranging Your Training

Closed group price: £375. A single half-day course is £375; a full day or two half-day sessions is £700. Contact us to discuss dates and group size.