PRISM Star Training
PRISM STAR TRAINING
FAA Level 3 Award in Supervising First Aid for Mental Health (RQF)
A two-day regulated qualification for managers, supervisors and people with a mental health support role. Develop your understanding of mental health conditions, practise a first aid action plan and learn how to start supportive conversations and signpost professional help. Classroom and distance learning options are available.
Create space for informed, supportive conversations about mental health at work. This course combines discussion, guided activities and practice to help learners approach their support role with greater confidence.
Who This Course Is For
Managers, supervisors and those with responsibility for workplace mental health support.
Key Learning Outcomes
- Understand mental health, stigma and the first aider’s role.
- Recognise signs of a range of mental health conditions and offer initial support.
- Explore stress, substance misuse and workplace mental health culture.
- Practise the mental health first aid action plan and signpost professional help.
This course does not train learners to diagnose or treat mental health conditions.
Flexible Delivery to Suit Your Organisation
Classroom: At least 12 contact hours across two days, completed within 6 weeks; maximum 16 learners per trainer. Assessment includes two written papers and a practical action-plan demonstration.
Distance learning: Self-study with 6 webinar hours, or 12 hours of continuous live video training; maximum 20 learners. Assessment combines professional discussion and practical demonstration. Total Qualification Time is 14 hours.
Important Details
Entry: Aged 16 or over.
Qualification: FAA Level 3 Award in Supervising First Aid for Mental Health (RQF). Valid for three years; annual refresher training is recommended.
Requalification: A dedicated one-day, 6-hour requalification course is available within three months of expiry; arrange renewal before expiry wherever possible. Outside this window, the full course is required.
CARE PROVIDERS, FOR CARE PROVIDERS
Learning connected to everyday practice
Our work in care services reminds us how much thoughtful listening, early recognition of changes and an appropriate response can matter. We bring that perspective to learning about mental health, with a focus on understanding people, supporting conversations and recognising when further help is needed.