Mental Health First Aid — PRISM Course

Knowing how to begin a supportive conversation can make it easier for someone to seek help. Explore awareness of mental distress, attentive listening and appropriate signposting, helping staff understand how they can offer initial support while recognising the boundaries of their role.

Work through situations where a colleague or person receiving support may be struggling, considering privacy, respectful language and the importance of listening. Reflect on how to offer a calm, appropriate response, share concerns when needed and connect the person with further support through the arrangements relevant to your organisation.

Who This Course Is For

Staff, supervisors and care teams who may provide initial support to someone experiencing distress.

Key Learning Outcomes

By completing this course, learners will be able to:

• Recognise distress
• Describe approaches to supportive listening
• Identify appropriate sources of help and support
• Recognise the limits of initial support and identify when further help is needed

Flexible Delivery to Suit Your Organisation

Duration: 2 days (12 contact hours, excluding breaks).

Practical, trainer-led learning uses discussion, relevant examples and activities to help your team connect the subject with everyday care. Contact us to arrange training at our Maidstone centre or discuss delivery at your organisation, including any learning or access needs.

Important Details

Certification

PRISM certificate of completion — non-regulated training.

This is non-regulated PRISM training. Any Level 1, 2 or 3 label describes our course progression and is not an RQF qualification level.

Arranging Your Training

Please enquire for programme pricing. Dates, group size and a quotation will be agreed before booking.