Professional Boundaries

Warm, trusting relationships are central to care, but they also need clear professional boundaries. Explore how to balance kindness and consistency with the responsibilities of the role, helping staff recognise situations that may need advice, reflection or a different approach.

Consider communication, personal information and the expectations that can develop over time. Practical examples encourage staff to discuss uncertainty openly, avoid making private arrangements outside agreed responsibilities and maintain relationships that support the person's choices and confidence in the wider team.

Who This Course Is For

Care workers, support workers, key workers and team leaders.

Key Learning Outcomes

By completing this course, learners will be able to:

• Describe the characteristics of appropriate professional relationships
• Describe the responsibilities of the role
• Describe approaches to handling difficult situations
• Recognise situations where a boundary concern should be discussed or escalated

Flexible Delivery to Suit Your Organisation

Duration: Half day (3 contact hours, excluding breaks).

Practical, trainer-led learning uses discussion, relevant examples and activities to help your team connect the subject with everyday care. Contact us to arrange training at our Maidstone centre or discuss delivery at your organisation, including any learning or access needs.

Important Details

Certification

PRISM certificate of completion — non-regulated training

This is non-regulated PRISM training. Any Level 1, 2 or 3 label describes our course progression and is not an RQF qualification level.

Arranging Your Training

Closed group price: £375. A single half-day course is £375; a full day or two half-day sessions is £700. Contact us to discuss dates and group size.