Raising Concerns

People are better protected when staff feel able to speak up early. Explore how to recognise unsafe practice, communicate concerns clearly and use appropriate reporting routes, helping teams understand that raising a concern is part of responsible, person-centred care.

Consider the barriers that can make speaking up difficult and the role of supportive responses from colleagues and managers. Practical examples focus on recording facts, recognising urgency and following up appropriately, building confidence in the actions staff can take when something does not feel right.

Who This Course Is For

All care staff, support workers, team leaders and managers.

Key Learning Outcomes

By completing this course, learners will be able to:

• Recognise unsafe practice
• Explain how staff can speak up about concerns
• Identify features of clear reporting records
• Identify barriers to speaking up and ways a team can respond supportively

Flexible Delivery to Suit Your Organisation

Duration: Half day (3 contact hours, excluding breaks).

Practical, trainer-led learning uses discussion, relevant examples and activities to help your team connect the subject with everyday care. Contact us to arrange training at our Maidstone centre or discuss delivery at your organisation, including any learning or access needs.

Important Details

Certification

PRISM certificate of completion — non-regulated training

This is non-regulated PRISM training. Any Level 1, 2 or 3 label describes our course progression and is not an RQF qualification level.

Arranging Your Training

Closed group price: £375. A single half-day course is £375; a full day or two half-day sessions is £700. Contact us to discuss dates and group size.