When you choose a training provider, the connection with current care practice matters. At PRISM, that connection begins with our directors’ ongoing operational roles. A useful training plan then asks: what do your staff need to do confidently when they are supporting someone? For a registered manager, the answer might include responding to an emergency, recognising a safeguarding concern, supporting a person's choices or helping a colleague understand distress. Those everyday situations should shape the learning you commission.

At PRISM Star Training, we provide health, social care and workplace training for individuals and teams. Our approach brings professional experience, lived experience and opportunities for discussion into learning that relates to everyday work. You can visit our Maidstone training centre or talk to us about training for your organisation.

Training shaped by current responsibility for care

All three PRISM directors actively work in social care. Alongside their PRISM roles, Bobby Demosthenis is Registered Manager of PHL and Head of Quality and Compliance, Brett Young is Chief Operating Officer, and Chris Robertson is Head of Operations. Together, our operational work spans residential care, domiciliary care and supported living services.

That current involvement gives our training a practical point of reference: the decisions managers make, the preparation staff need and the experience of people receiving support. Bring us the questions that arise in your service. We can help connect the learning with the work your team actually does.

Start with the people your team supports

Two services with the same number of employees can have very different training needs. A supported living team may need a strong focus on communication and active support. A residential service may be reviewing medicines practice, moving and handling or emergency cover. An office team will have its own safety and awareness needs.

Before choosing courses, look at the people receiving support, the tasks employees undertake and the situations where staff ask for help. Consider what has changed since the last training review. New equipment, a different service model or a person's changing needs can all make additional learning useful.

This turns a course purchase into a purposeful decision. You can explain why the learning matters and how you will recognise improvement afterwards.

Explore the range of PRISM training

Our course directory includes regulated qualifications in first aid, first aid for mental health, safeguarding, manual handling, fire safety, and health and safety. We also provide The Oliver McGowan Mandatory Training on Learning Disability and Autism, including workforce training and selected trainer development routes.

For providers planning a broader programme, our social care training pathway brings together induction, practical skills and specialist learning. Our separate PA programme supports personal assistants and the employers and organisations arranging their development.

These routes let you begin with a clear priority and build from there. You might arrange first aid training now, plan learning disability and autism training around your rota, and discuss more focused learning for a particular support team.

Choose a booking format that fits

A closed course can be useful when several colleagues need the same learning. It creates a shared opportunity to ask questions and discuss how the subject relates to their work. A smaller organisation or individual learner may prefer an open-course place.

Our website has an open-courses page for scheduled individual places. If the date or course you need is not listed, contact us with your requirements. We can discuss upcoming options and private group training. Selected qualifications also have distance-learning routes, with the format and assessment explained on their individual pages.

When enquiring, tell us the number of learners, their roles, preferred dates and any learning or access needs. These details help us recommend an appropriate option and confirm the arrangements.

Put your values into the learning conversation

The PRISM Commitments place rights, dignity, choice, inclusion and continuous improvement at the centre of our approach. For a manager, that provides a useful way to discuss the purpose of training with staff.

For example, a moving and handling session connects with comfort and independence. Safeguarding connects with listening and acting on concerns. Mental capacity learning connects with helping people make their own decisions. When employees understand that purpose, the subject becomes relevant to the person in front of them.

After training, agree one practical action with each learner. Revisit it in supervision, ask what support is needed and check what has changed in practice. Small, specific follow-up steps give learning a place in the working week.

Plan your next step with PRISM

You do not need a finished training plan before contacting us. Bring the priorities you already know, the gaps you are investigating and the practical constraints you need to work around.

Explore our current courses, or book a training planning meeting to discuss a programme that fits your team and the people you support.